Privacy Policy

Last Updated: 2026-02-09

This Privacy Policy applies between you, the User of this App, and TEXTINTEL FZE, the owner and provider of the “Cleaner” App. TEXTINTEL FZE takes the privacy of your information very seriously.

Core Privacy Principle: The Cleaner app is designed to process your photos, videos, and contacts locally on your device. We do not upload, view, or store your personal media content on our servers.

1. Definitions and Interpretation

In this Privacy Policy, the following definitions apply:

• Data - All information that is collected via the App. This includes, where applicable, the definitions provided under Data Protection Laws.
• Data Protection Laws - Any applicable laws related to data processing, including but not limited to the General Data Protection Regulation (EU) 2016/679 (GDPR) and any national regulations.
• TEXTINTEL FZE, we, or us - Refers to TEXTINTEL FZE, the legal owner and operator of the App. “Torapp” is the publisher name used by TEXTINTEL FZE on the Apple App Store. References to “Torapp” in the App Store or marketing materials refer to TEXTINTEL FZE.
• App - The mobile application “Cleaner” published by Torapp (Textintel FZE).
• User or you - Any third party accessing the App.

2. Scope of this Privacy Policy

This Privacy Policy applies only to actions taken by TEXTINTEL FZE and Users in relation to this App. It does not extend to any external websites or apps accessible via advertisements within our App.

For purposes of Data Protection Laws, TEXTINTEL FZE is the “Data Controller” for the analytics and technical data we collect.

3. Data We Collect

We collect the following categories of Data. Please note that we DO NOT collect your Photos, Videos, or Contacts.

A. Personal Data (Only if voluntarily provided):

• Email address (if you contact our support team).
• Correspondence records.

B. Automatically Collected Data (Analytics & Diagnostics):

• Device Model and Manufacturer.
• Operating System version (iOS version).
• App usage data (e.g., which screens are visited, session duration).
• Crash logs and performance data.
• Advertising ID (IDFA) - used for serving ads to free users (subject to iOS tracking permission).

4. How We Collect Data

We collect Data through:

• Direct submission: When you contact customer support via email.
• Automated collection: Via third-party analytical tools and advertising networks integrated into the App.

Third-Party Service Providers: We use trusted third-party services to assist in operating the App. These services may collect information sent by your device:

• Google Analytics for Firebase: For app usage analytics.
• Crashlytics (Google): To detect and fix app crashes.
• AdMob / Google Ads: To display advertisements to free users.
• RevenueCat: To manage subscription entitlements.

5. Use of Data

We may use the collected technical Data for:

• App Functionality: Ensuring the app works correctly on your specific device.
• Improvement: Fixing bugs, crashes, and improving user experience based on usage trends.
• Advertising: Serving relevant ads to users of the free version.
• Customer Support: Responding to your queries if you email us.

We do NOT use your data for:

• We do not use, view, or analyze your photos or videos for AI training.
• We do not sell your personal media content.

6. Permissions Required

To function, the App requires specific permissions on your iOS device. You may grant or deny these permissions at any time via iOS Settings:

• Photo Library Access: Required to scan for duplicates and allow you to delete files. Processing happens locally.
• Contacts Access: Required to identify duplicate contacts. Processing happens locally.
• Tracking Permission (AppTrackingTransparency): Required to deliver personalized ads. If denied, ads will still be shown but will be less relevant.

7. Data Security

• Local Processing: Your media files never leave your device, ensuring the highest level of security.
• Analytics Security: Technical data collected (crash logs, etc.) is stored on secure servers (e.g., Google Firebase) with industry-standard encryption.

8. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you have the right to:

• Access the data we hold about you (mostly technical logs).
• Request deletion of your data (e.g., support emails).
• Opt-out of targeted advertising via your device settings.

To exercise these rights regarding data we hold, contact [Insert Support Email].

9. Third-Party Links and Ads

The free version of the App serves third-party advertisements. Clicking on these ads may take you to external websites. We are not responsible for the privacy practices of those external sites.

10. Business Changes

If TEXTINTEL FZE undergoes a merger, sale, or acquisition, the technical Data (analytics/subscriptions) may be transferred to new owners under this Privacy Policy.

11. Children

Our App is not intended for users under the age of 13 (or the applicable age in your region). We do not knowingly collect personal data from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy as needed to reflect changes in our App or legal requirements. Any changes will be posted within the App or on our App Store listing.

13. Contact Information

For any inquiries regarding this Privacy Policy, please contact us at:

Textintel FZE Starcamp Global, DWTC The Offices One, Office Number 01.03, UAE

Email: support+cleaner@tor.app